Seller: Uplime Co., Ltd. (Trade name: Cafe and Restaurant Hidamari)

Operations Manager: Kanna Inui

Address: 1376-3 Takagai-cho, Omihachiman City, Shiga Prefecture 523-0891

Phone number: 0748-43-2602 Reception hours: Lunch 11:00-14:30 / Dinner 17:00-21:00 (Dinner is only available on Fridays and Saturdays, and the restaurant is closed on irregular days)

Email address: info@hidamaricafe.jp

Selling price: The price displayed on each product page (including consumption tax)

Additional charges besides the product price: The shipping fee for courier service is a flat rate of 500 yen (tax included) nationwide, and delivery from our store within Omihachiman City is 540 yen (tax included). In-store pickup is free. On orders of 10,000 yen (tax included) or more, both the shipping fee and the delivery fee are free. Bank transfer fees are the responsibility of the customer.

Payment methods: Credit card and debit card payment (VISA, Mastercard, American Express, JCB, UnionPay, etc.)

Payment timing: Credit card payments are confirmed at the time of order.

Delivery time: For items shipped via courier, we will ship within 3-5 days of order confirmation. For items to be picked up in-store or delivered within the city, we will contact you by email as soon as they are ready.

Regarding our bento boxes: Due to the need for refrigeration, we do not offer delivery via courier service. They are only available for in-store pickup or delivery within Omihachiman City (delivery fee 540 yen, tax included; free on orders of 10,000 yen (tax included) or more). As a rule, please place your order at least 2 days before your desired date (for pickup or delivery from the day after next onward).

Returns, Exchanges, and Cancellations: As we handle food products, we cannot accept returns, exchanges, or cancellations due to customer reasons. If there is a defect, damage, or incorrect delivery of the product, please contact us within 2 days of arrival for room temperature products, or on the day of receipt for refrigerated products. We will exchange or refund the product at our expense.

Sales quantity restrictions, etc.: Depending on inventory levels, we may limit the quantity per customer.

Product Information Note: If you have a food allergy, please contact us at info@hidamaricafe.jp before making a purchase.