Seller: Uplime Co., Ltd. (Trade name: Cafe and Restaurant Hidamari)

Operations Manager: Kanna Inui

Address: 1376-3 Takagai-cho, Omihachiman City, Shiga Prefecture 523-0891

Phone number: 0748-43-2602 Reception hours: Lunch 11:00-14:30 / Dinner 17:00-21:00 (Dinner is only available on Fridays and Saturdays, and the restaurant is closed on irregular days)

Email address: info@hidamaricafe.jp

Selling price: The price displayed on each product page (including consumption tax)

Additional charges besides the product price: The shipping fee for courier service is a flat rate of 500 yen (tax included) nationwide, and delivery from our store within Omihachiman City is 540 yen (tax included). In-store pickup is free. On orders of 10,000 yen (tax included) or more, both the shipping fee and the delivery fee are free.

Payment methods: Credit card and debit card payment (VISA, Mastercard, American Express, JCB, UnionPay, etc.)

Payment timing: Credit card payments are confirmed at the time of order.

Delivery time: For items shipped via courier, we will ship within 3-5 days of order confirmation. For items to be picked up in-store or delivered within the city, we will contact you by email as soon as they are ready.

Regarding our bento boxes: Due to the need for refrigeration, we do not offer delivery via courier service. They are only available for in-store pickup or delivery within Omihachiman City (delivery fee 540 yen, tax included; free on orders of 10,000 yen (tax included) or more). As a rule, please place your order at least 2 days before your desired date (for pickup or delivery from the day after next onward).

Returns, Exchanges, and Cancellations: As we handle food products, we cannot accept returns, exchanges, or cancellations due to customer reasons. If there is a defect, damage, or incorrect delivery of the product, please contact us within 2 days of arrival for room temperature products, or on the day of receipt for refrigerated products. We will exchange or refund the product at our expense.

Sales quantity restrictions, etc.: Depending on inventory levels, we may limit the quantity per customer.

Product Information Note: If you have a food allergy, please contact us at info@hidamaricafe.jp before making a purchase.